Last Revised: November 25, 2024

Thank you for visiting this website or social media profile of CINA (Cryo Industry Association), including cryoassociation.com, @Cryo Industry Association on Facebook and LinkedIn, and @Cryoindustry on Instagram. You accessed this Privacy Policy from one of the above sites, referred to herein as "this website".

 This Privacy Policy has been created by CINA LLC (hereinafter "Company" and "We") to disclose our information gathering and dissemination practices. We understand the importance that Internet users place on privacy and have designed our services with the protection of your privacy in mind.

 You agree to this Privacy Policy, in its entirety, when you:

1) access or use this website and/or

2) select and register for an offer(s) on this website by clicking the link(s) to the offer(s) presented.

If you disagree with the terms and conditions of our Privacy Policy, please do not use or access this website.

Please read this Privacy Policy before using this website or submitting personal information.

California residents, please also see the "Note to California Residents" Section for additional rights that apply to you.

Please also note that Cryo Industry Association is based in Texas, USA, but it serves customers worldwide.

1. Information We Collect

Personally Identifiable Information

Voluntary submissions of personally identifiable information can occur for various reasons, such as requesting to receive information about our services, subscribing to one of our mailing lists, becoming a member, or registering for one of our online or live events. From personal information, we generally only collect your name and email address. Occasionally and optionally, we may also ask for your telephone number, country of residence, or other information. Receiving it helps us customize your experience and better serve your needs.

Credit card information voluntarily submitted by visitors to our website is stored only in the payment service provider’s system and is not available to our employees or contractors.

We only use your personal information for the following purposes:

(1) to deliver the products and services to you that you have requested;

(2) to validate your compliance with the terms and conditions;

(3) for content improvement and feedback purposes;

(4) to reach you, when necessary, regarding your use of the website or product(s);

(5) for the few situations described below to serve you better.

We will NEVER share your personally identifiable information with third parties unless you have given us explicit permission to do so, such as to fulfill a third-party offer that you have accepted from us. By permitting us to collect this information, you will be able to receive information on other products and services that may interest you, including related third-party offers that we may send you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service. We may also use this information to contact you about joint venture opportunities if you appear to be a suitable joint venture partner.

By submitting your email address on this website, you agree to receive email. You can cancel your participation in these email lists at any time by clicking the opt-out link or any other unsubscribe option in the respective email. You can customize your email and other preferences (such as the lists you are subscribed to) by following the instructions in the Section entitled "Updating, Removing, Or Exporting Your Personal Information." We only send emails to people who have authorized us to contact them directly or through a third party. For introduction purposes only, we may occasionally send e-mails to addresses made available to the public, e.g., published on the owner’s websites. We do not send unsolicited commercial emails because we hate spam as much as you do.

By submitting your email address, you also agree to allow us to use it for custom audience targeting on sites like Facebook. We may display custom advertising to specific people who have opted in to receive communications from us.

 In addition, you agree that by submitting your telephone contact information on this website and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the United States’ Amended Telemarketing Sales Rule (ATSR), 16 CFR '310 et seq., the Telecommunications Act (Canada), and any applicable federal, national, state, provincial and local "do not call" regulations, and as such any subsequent telemarketing communications between you and us are considered exempt telecommunications. We and the specific third-party service providers receiving your data as described herein retain the right to contact you via telemarketing following the United States ATSR, the Canadian Unsolicited Telecommunications Rules, and any other applicable regulations.

If you wish to stop seeing ads from us on Facebook, you can turn off the ad by using the following steps:

Go to the advertisement you want to turn off from within Facebook.

Click on the drop-down arrow in the top corner of the ad (that may be in the top right or top left corner).

Click on "Hide ad."

If you wish to stop seeing ads from us in Google Ads, you can turn off the ad by using the following steps:

Go to the advertisement you want to turn off.

Click on the x in the top left corner.

Click on "Stop seeing this ad".

 Other advertising platforms we may use in the future will offer similar ways to turn off any ad from us so that you will not see it.

Non-Personally Identifiable Information

 We may also collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements, and compile aggregate data to better serve site visitors. For example, we may use such data to tailor our advertisements, develop proper survey questions, improve our business, etc.

 As another example, we may use session and persistent "cookies," session logs, web beacons, GIF/pixel tags, banner ads, third-party click tracking analytics tools (such as Google Analytics), third-party retargeting networks that may display our advertisements to you on other sites that you visit to remind you about us, and third party networks that serve user-requested emails (e.g., for a refer-a-friend email) to collect non-personally identifiable or other aggregated information about site visitors.

Cookies are text files used by your computer’s web browser to store your preferences and enable us to enhance your user experience with our website. Third-party retargeting networks may also use cookies to display our advertisements on other sites. You can learn more about opting out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Please note that you can configure most web browsers to NOT accept cookies. However, disabling cookies may prevent you from accessing some functions or services on our website or the web-hosted software that runs on our website.

We may send emails or newsletters electronically using techniques such as web beacons or pixel tags to gather email metrics and information to improve the reader’s experience. This information may include the number of emails opened, whether they were forwarded or printed, the type of device from which they were opened, and the location (e.g., city, state, and county) associated with the applicable IP address.

If you visit this website with an open ID (such as Facebook), you may also share and integrate data with third-party social media sites. We may track aggregate data about the number of visits to this website with an open ID, the number of items "liked" on this website, or items on this website that you choose to share with a third-party social media site.

Other parties, such as advertising partners and analytics companies, may also collect information about your online activity across various websites over time. The information collected by those third parties may include identifiers that allow them to tailor the ads that they serve to your computer or other device.

Because there is not yet a common understanding of how to interpret web browser-based "Do Not Track" (DNT) signals other than cookies, we do not currently respond to undefined "Do Not Track" signals.

2. Third Party Actions

We do not control and are not liable for the actions of any third parties whom we may promote and/or link to from this website. We pride ourselves in recommending quality companies, but we have no control over the actions of those third parties, the content they provide, or their privacy practices. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties with whom we work so that we may enhance our future service to all customers.

3. Children’s Privacy

We take Children’s Privacy very seriously. Due to the age restrictions of this website, none of the information obtained falls within the Child Online Privacy Act (COPPA), and we do not knowingly intend to collect personally identifiable information from children under 18 years of age. Suppose your minor child has provided us with personally identifiable information. In that case, you may contact us directly or through the Contacting Us section if you want this information deleted from our records. We will then make reasonable efforts to remove your child’s information from the database that stores the information.

4. IP Addresses

 We may use your IP address to help prevent fraud, diagnose problems with our server, gather broad demographic information, and offer you products and services.

5. Our Data Security Policy

 All collected information is stored in a technically and physically secure environment. Furthermore, access to this information is strictly limited, and the information is not accessible to the public. Our employees and contractors are dedicated to ensuring the security and privacy of all user information. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we use appropriate industry standard procedures to safeguard the confidentiality of your personal information, such as firewall, encryption, token authentication, application proxies, monitoring technology, and adaptive analysis of network traffic to track abuse of our network and its data.

In addition, the Company has security measures to protect the loss, misuse, and alteration of personal information under our control.

Please be advised that although we take every reasonable technological precaution to protect your data, no data transmission over the Internet can be guaranteed 100% secure. Please take all necessary precautions to protect your personal information while online.

6. Updating, Removing, Or Exporting Your Personal Information

 If you are a subscriber to one of our mailing lists, you can customize your information and the mailing lists you have subscribed to at any time by simply clicking the link called "Unsubscribe" or "Manage Preferences" at the bottom of any email you receive from us. That will take you to a preferences center where you can update your information and communication preferences. If you are a member, you can manage preferences in your profile.

If you have questions about the use, amendment, or deletion of Personal Information you have provided to us or if you would like to opt out of future communications from us, please use the information below in the Contacting Us section.

If you wish to request that we exclude you from our database, please reach out to us directly or fill out The Contact Us form on the website and explain in the message that you are asking to have all your personal data deleted. To protect user privacy, you must send such a request using the account information we have on file, or the request will not be honored. We reserve the right to retain any data we must maintain under applicable laws. Some data will be anonymized rather than deleted; this means that some data will be held in a form that cannot be connected to you personally. Please be aware that once we delete your data, we will not be able to "undelete" it.

You may also have other rights under applicable federal, state, or local laws.

7. Contacting Us

If you need to contact us, you can email us at [email protected], fill out the “Contact Us” form on the website, or send us a letter at CINA, 6025 Royal Lane Suite 219-2, Dallas, TX 75230, USA.

We strive to provide excellent products and equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please use one of the methods listed above to contact us.

8Withdrawing Consent

 To stop receiving future communications or solicitations from the Company, please unsubscribe according to the instructions contained in any correspondence you receive from the Company.

 You must contact that third party directly to unsubscribe from a third-party service.

9. Severability

Suppose any part of this Privacy Policy is held invalid or unenforceable. In that case, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

10. Note to California Residents

 If you live in the State of California, under the California Civil Code, you have the right to request that companies who conduct business in California provide you with a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes.

 Alternatively, the law provides that if a company has a Privacy Policy that gives either an opt-out (often referred to as "unsubscribe") or opt-in choice for use of your Personal Information by third parties (such as advertisers or affiliated companies) for marketing purposes, that the company may instead provide you with information on how to exercise your disclosure choice options.

 This website qualifies for the alternative option; it has a comprehensive Privacy Policy and provides you with details on how you may either opt out or opt in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

 If you are a California resident and want to request information about exercising your third-party disclosure choices, you must contact us using one of the methods provided above.

All requests sent via regular mail must be labeled "Your California Privacy Rights" and clearly stated on the request. Please include your name, street address, city, state, and zip code for all requests.

We do not accept requests via methods not listed in this document. We are not responsible for notices that are not labeled or sent properly or do not have complete information.